Enjoy stunning Matterhorn views from the Glacier Paradise with convenient round-trip cable car tickets.
Enjoy stunning Matterhorn views from the Glacier Paradise with convenient round-trip cable car tickets.
Inclusions
Exclusions
This experience is perfect for my first time using the app, everything was very fast, I showed the reservation I made in the app and they already had my ticket printed, it didn't even take 2 minutes to check me in.
View original review in Spanish
Different experience with views and chance to go to Italy.
The views were incredible and it was snowing too. Would appreciate more signages leading to the location. Also perhaps a clothes rental service for guests who are not dressed appropriately.
What beautiful views from the cable car!!
Tickets were not readily available. Just called customer service and was taken care of in no time. Perfect!
View original review in Dutch
Beautifil scenery..Disappointed the Ice Paace was closed, that wasthe one we really wanted to see...
Panoramic view of Metterhirn Alps
The ice cave was closed and the crystal ride was closed and the big gondolas were closed at the start. The Matterhorn was great but my wife and I wanted to see ice caves and do crystal ride and that was not disclosed when I bought the tickets. Also the directions to getting the tickets in the application are not correct and goes to a empty building.
I've bought 2 tickets At night the day before me experience. The weather was not good. We were not allowed to climb until the first part due to contract. I had to wait all morning until midday when the lady told me I was going to be reembursed because it was not possible to use the tickets. Much better to by at the counter because they return the money immediately
Will never spend a penny with you again. If you check your database connected to my email, maybe you will learn why i had such a dismal experience. I am going out of my way to provide the lowest reviews on all social and public forums. It wont help me get my money back or allow you to provide customer service when I needed it, but its the only power I have as a consumer. Hopefully you treat other customers better.
Requested refund due to closure of facilities on the day of booking (bad weather). I have not yet received a response to the report
View original review in Italian
Unfortunately, our car broke down on the way from Locarno to Zermatt. By the time the car was towed to a garage and we finally got a rental car, half a day had already passed. We were therefore unable to keep our appointment. Unfortunately, the operator was also unable to cancel or rebook the tickets. So we paid 190 CFr for nothing.
View original review in German